Our aim is to address any concerns so that you can purchase with absolute confidence in the Zimbu Creations online experience
About Our Store
How do I place an order on Zimbu Creations shop?
You can start by browsing through the catalogue and placing the desired products into your cart. Once you have selected all of your products proceed to the checkout where an account will be created for you
How do I create my own Zimbu Creations account?
You can create an account in our Account Section
How do I track my order?
Once your order has been created you will be updated about the progress of your order at every step, from picking and packing to courier tracking details once your order has left our warehouse
Managing Your Account
How do I manage my account?
You can manage your account by logging in here. If you cannot remember your password the is a Lost Password facility
How secure is the admin area?
Our website is hosted on servers based in Sydney and Melbourne Australia. All interaction between you and the site is encrypted by Secure Sockets Layer Certificates (SSL). All credit card transactions take place within the selected payment gateways and none of your banking or credit card data is recorded or stored on our site.
HEAD OFFICE
Phone: 0428 787 079
Brisbane, Queensland
Mon – Sun: 8am – 6pm
